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We will arrive about 10 mins before your appointment time, to allow us time to get set up and have a brief consultation with you ahead of the massage. It is helpful if you can advise on parking if there are any restrictions to avoid any delays to arrival of your therapist.

Please make sure you are ready for your massage at least 5 mins before your appointment time – i.e. showered and neither too hungry nor too full. It is strongly recommended not to drink alcohol before your treatment.

We will have everything we need for the massage with us, from the massage couch to the towels. If you want music during your massage, please feel free to set this up in the room to be used. The only thing we ask is that you ensure that there is enough room to set the massage couch up (It is ~ 2m x 1m) and some room to move around it.

We will have everything we need for the massage with us, from the massage couch to the towels. If you want music during your massage, please feel free to set this up in the room to be used. The only thing we ask is that you ensure that there is enough room to set the massage couch up (It is ~ 2m x 1m) and some room to move around it.

We use towels to ensure you are covered during the massage, with only the area currently worked on being uncovered. Usually, people are happy to be in their underwear during the massage, but feel free to wear whatever keeps you comfortable.

Massage is a very individual experience. The massage delivered will always be tailored to your needs, based on the information you provide in the booking process and in the pre-massage consultation. If you want to discuss this before booking a massage, don’t hesitate to get in touch using the contact form, or by phone.

We usually use Songbird natural wax or liquiwax products, or NAQI Sports Massage lotion. Please let us know in advance if you have any allergies (especially nut oils) and we will ensure we have the appropriate products for your massage.

We request a deposit to confirm your booking. You can also pay in full in advance by credit card. If you have paid the deposit only, you can pay the balance when you receive your massage either by credit card or in cash. Please ensure you have the right money if you are paying with cash.

We require 24 hours notice should you want to cancel your massage, after which your deposit will not be refunded and you may be charged in full.

There are few reasons why massage therapy should be avoided, but there are situations in which treatment may not be advisable. There are also some reasons why your treatment might be modified. Completing the pre-treatment consultation form will allow your therapist to be aware of any issues ahead of the treatment and tailor the treatment accordingly. If you are in any doubt, please don’t hesitate to contact us directly in advance of making your booking.

The minimum time for a single booking is 1hr, although that time could be split between those in a group. The minimum recommended treatment time is 30mins. For a full body relaxing treatment, a one hour treatment is recommended. For sports or deep tissue, one hour will allow time to work on a specific area but 90 mins will allow time to provide a more holistic treatment as well as focusing on the specific area.

The majority of our work is in the Morzine, Montriond, Les Gets and St Jean D’Aulps villages.  We will travel further towards Thonon or Taninges if time allows.  Please contact us in advance of booking to confirm availability if you are located beyond the villages listed.

Gift vouchers are valid for 6 months and booking is subject to availability. We will do our best to accommodate requests for gift voucher booking, but if you are in resort for a short period of time, please consider ensuring that the booking is made as far in advance as possible to avoid any disappointment. You can also consider making a gift certificate booking to secure an appointment for the time that your gift recipient is in resort.